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Gemini’s first service outage occurred shortly after Ether ( ETH) will reach an all-time high above the USD 4,200 today. The interruptions and cryptocurrency exchanges drops can sometimes be attributed to the volatility of certain cryptocurrencies when traders try to buy tokens or sell their holdings. EST, Gemini reported that it had implemented a solution and was monitoring the results.
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However, users of the mobile application, their Gemini Earn interest earning program, bank transfers and other services may be experiencing failures. “experiencing degraded performance” due to an unknown cause.Īt the time of this story, deposits and withdrawals for all tokens that Gemini supports were not affected by the service outage. Although the exchange said it had restored all its services only a few later, Gemini reported another service outage a few hours later, saying its systems were down.
#Gemini exchange outage update
If you’d like more information regarding this, please refer to our T&Cs or ask our customer support team for more information.Gemini, one of the major cryptocurrency exchanges in the US, It suffered two service interruptions today and notified its users about the poor performance of its mobile application, web interface and application programming interface.Īccording to an update on the Gemini status page, the exchange started to investigate reports of possible outages at 1:24 PM EST today. Please note that services offered through Gemini Europe Services Limited are not handled by the Financial Ombudsman Service.
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Or visit the Financial Ombudsman Service Website here. You can contact the service by writing to: Please note - If you receive a final response email from us and you want to contact the Financial Ombudsman Service, you’ll need to do this within 6 months of receiving our email. If we haven’t been able to resolve your complaint within eight weeks, or you’re not satisfied with the outcome that you have received, you can refer your complaint directly to the Financial Ombudsman Service. This means that should you be unhappy with how your complaint has been handled, you may be able to refer your complaint to the Financial Ombudsman Service.
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Gemini Europe Limited is an E-Money Institution, authorized by the FCA (FRN 900988).
#Gemini exchange outage full
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If you still have an unresolved complaint, you may also direct your complaint to the attention of: New York State Department of Financial Services, One State Street, New York, NY 10004-1511 +1 (212) 709-1540. New York State Department of Financial Services - If you are located in the State of New York and have a complaint, please first contact Gemini Support.You can find the 24/7 customer support phone number by visiting the Help Center in the Card Settings area of your credit card account. We also greatly appreciate taking a few moments to best categorize your request to help us provide the fastest accurate service. You can also view articles we have published with FAQs. We also greatly appreciate taking a few moments to best categorize your request.Īll Gemini Gemini Credit Customer Support Inquiries can be submitted via our support request form here. For the fastest service, please specify the email address associated with your Gemini account. All Support Inquiries must be submitted via our support request form here.
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